Can I make changes to my reservation, is there a charge for this and how far in advance?
Date changes can be made in the gift voucher reservation up to 48 hours before the confirmed date. This change can be made ONCE ONLY free of charge.
If further changes are required after the first reservation has already been made, the cost of changing the reservation will be 25€, always with more than 48h in advance.
If the cancellation/modification of the reservation is made less than 48 hours in advance, each case will be studied depending on the reason for the cancellation, if not justified by an official certificate, the voucher will be considered as enjoyed.
You can change the hotel purchased by paying the difference if the price is higher. If the price is lower, you can add more services or buy something else in the store. In no case the money will be refunded.